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OHQ's records are adequate proof of a charge that is payable unless they are revealed to be incorrect. Customer will use its sensible efforts to inform OHQ of any billing disagreement within fourteen (14) days of invoice of an invoice, adhering to the procedure laid out in Area 15. If Client disputes a billing, the invoice must remain to be paid in a timely manner nevertheless OHQ will certainly credit or refund Client if it is later fairly determined by OHQ or pursuant to the conflict resolution process outlined in Area 15 that the invoice was inaccurate and the Consumer is qualified to a debt or refund.

Such revisions might consist of, without restriction, adjustments for the Subscription Charges or Use Charges for OHQ Paid Services, modifications to the usage allocations included in the Prices Strategies, and discontinuation of Pricing Plans. (a) Each such alteration will certainly work after sensible development composed notification is given to Customer (as an example, by being posted to the OHQ Internet Site), except that any type of such modification that impacts a Selected Paid Service will put on Client starting at the commencement of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ gives notice of such revision to Consumer according to Section 16.8.

If Consumer does not end its use any damaged Selected Paid Service before the effective date of such alteration, Customer will certainly be deemed to have actually concurred to such revision with regard to such Selected Paid Solution. (b) If a Rates Strategy selected by Customer is ceased, OHQ will certainly supply Customer with affordable development notification of no much less than thirty (30) days and Consumer will be provided the alternative of picking a brand-new Prices Plan from then-current rates strategies provided by OHQ.

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For evasion of uncertainty, this paragraph does not put on changes to the Cost Checklist, which are addressed in Section 7 (virtual receptionist pricing).1. Client stands for that all details given by Consumer and its callers to OHQ (consisting of, without constraint, all get in touch with information and information relating to Client's Credit scores Card) is precise, up-to-date and total at the time it is given to OHQ

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Customer has to in all times follow all legislations, guidelines, requirements and codes relevant about its usage of OHQ Offerings and the Customer's supply of its product and services to its callers. Client will not make use of any type of OHQ Offerings to participate in, or to motivate or aid others to participate in, any type of prohibited or deceptive activities.

If a new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Customer will sustain the applicable Registration Cost for the brand-new Paid Solution Term (the ""). The effective date of such termination will be either (i) the Requested Discontinuation Date, or needs to Client not state an Asked for Discontinuation Day, (ii) the last day of the Final Paid Service Term.

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Where Customer terminates according to this Section 10.1(b): (i). The Membership Fees that have actually been pre-paid will certainly be preserved and the OHQ Offerings available to Consumer until the last day of the Final Paid Service Term (subject to reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Use Credit history will certainly be kept by OHQ for future usage by Customer if Consumer decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Solution, OHQ will not be liable at all for answering telephone calls, taking or supplying messages, or doing any type of other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ may end Client's Account and Customer's accessibility to the Account.

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(e) Adhering to termination of any OHQ Services, OHQ will have no responsibility to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Solutions, OHQ may call for that Consumer pay a reinstatement cost of $30 (to cover OHQ's affordable costs in processing the reinstatement) Details collected by OHQ from Consumer and its customers may be made use of, disclosed and shared by OHQ according to OHQ's personal privacy policy as available on the OHQ Website ("") and as might be modified once in a while.

The Controller hereby selects the Processor with respect to handling activities taken on throughout the arrangement of receptionist solutions. OHQ and Client recognize and agree that the Cpu undergoes the adhering to obligations: The Cpu shall follow the appropriate Information Defense Laws and must: (a) just act upon the written directions of the Controller and ensure those acting under their authority do the same; (b) make sure that people refining the data are subject to an obligation of self-confidence; (c) use its best endeavours to protect and safeguard all personal information from unauthorised or illegal processing, including (however not limited to) accidental loss, devastation or damage; (d) guarantee that all processing satisfies the demands of the GDPR and associated Information Security Regulation; (e) make certain that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior consent of the Controller; inform the Controller of any kind of intended changes worrying Sub-Processors; they execute a written contract including the same information defense obligations as laid out in these Terms; recognize that any failure for the Sub-processor to conform with the Data Security Rule, the Cpu continues to be completely liable to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in giving subject gain access to and enabling information topics to exercise their legal rights under the Data Protection Rules.

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The Controller will bring out sufficient and ideal onboarding and due diligence checks for all Processors, with a complete evaluation of the required Data Security Law requirements. The Controller will confirm that the Processor has adequate and documented processes for data breaches, data retention and information transfers in location. The Controller will obtain evidence from the Processor regarding the: (a) confirmation and reliability of the staff members utilized by the Processor; (b) any certificates, accreditations and plans as referred to in the onboarding process; (c) technological and operational procedures used in protecting the Personal Data; and (d) treatments in position for allowing information based on exercise their legal rights, consisting of (but not restricted to), subject accessibility requests, erasure & correction procedures and constraint of processing actions.