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OHQ's documents are sufficient proof of a fee that is payable unless they are shown to be inaccurate. Client will use its reasonable efforts to alert OHQ of any invoice disagreement within fourteen (14) days of receipt of an invoice, following the process outlined in Section 15. If Customer disputes a billing, the invoice needs to remain to be paid on time nevertheless OHQ will attribute or refund Client if it is later fairly figured out by OHQ or pursuant to the disagreement resolution process detailed in Area 15 that the invoice was inaccurate and the Consumer is qualified to a credit score or refund.

Such modifications may consist of, without constraint, adjustments for the Membership Charges or Use Costs for OHQ Paid Providers, modifications to the use allowances included in the Prices Plans, and discontinuation of Rates Plans. (a) Each such alteration will work after sensible advancement created notice is supplied to Client (for example, by being posted to the OHQ Site), other than that any type of such modification that impacts a Selected Paid Service will use to Client beginning at the start of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ offers notification of such modification to Consumer in accordance with Area 16.8.

If Consumer does not terminate its use of any kind of affected Selected Paid Solution prior to the efficient day of such revision, Consumer will certainly be considered to have concurred to such alteration with respect to such Selected Paid Service. (b) If a Prices Plan picked by Customer is terminated, OHQ will offer Customer with affordable advance notification of no less than thirty (30) days and Customer will be provided the choice of selecting a brand-new Rates Strategy from then-current pricing plans provided by OHQ.

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For avoidance of uncertainty, this paragraph does not use to adjustments to the Catalog, which are dealt with in Area 7 (dental virtual receptionist).1. Consumer stands for that all information provided by Consumer and its callers to OHQ (including, without limitation, all contact details and info regarding Consumer's Charge card) is precise, current and complete at the time it is given to OHQ

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Client has to at all times abide by all legislations, regulations, requirements and codes suitable in connection with its usage of OHQ Offerings and the Client's supply of its product and solutions to its callers. Consumer will not make use of any type of OHQ Offerings to take part in, or to urge or aid others to participate in, any type of prohibited or fraudulent activities.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Client will certainly incur the suitable Subscription Charge for the brand-new Paid Solution Term (the ""). The reliable date of such termination will be either (i) the Requested Termination Day, or should Client not specify a Requested Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Client ends according to this Area 10.1(b): (i). The Subscription Charges that have been pre-paid will be preserved and the OHQ Offerings offered to Customer till the last day of the Last Paid Service Term (subject to reinstatement charges under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Usage Debt will certainly be maintained by OHQ for future use by Consumer if Customer determines to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Service, OHQ will certainly not be liable whatsoever for addressing calls, taking or supplying messages, or performing any kind of other activities about such OHQ Service. (c) Upon termination of all OHQ Services, OHQ might end Consumer's Account and Customer's accessibility to the Account.

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(e) Following discontinuation of any kind of OHQ Providers, OHQ will have no responsibility to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Solutions, OHQ might need that Client pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Information gathered by OHQ from Client and its customers might be made use of, disclosed and shared by OHQ according to OHQ's privacy policy as available on the OHQ Website ("") and as might be modified periodically.

The Controller hereby selects the Processor relative to processing activities carried out throughout the stipulation of assistant services. OHQ and Client recognize and agree that the Cpu goes through the adhering to commitments: The Cpu shall follow the appropriate Information Security Laws and should: (a) just act upon the composed guidelines of the Controller and make sure those acting under their authority do the exact same; (b) ensure that individuals processing the data go through a task of self-confidence; (c) use its finest endeavours to secure and secure all personal information from unsanctioned or unlawful handling, consisting of (however not restricted to) unintended loss, devastation or damages; (d) make certain that all processing satisfies the needs of the GDPR and associated Information Security Legislation; (e) ensure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior authorization of the Controller; inform the Controller of any type of intended modifications concerning Sub-Processors; they carry out a created agreement consisting of the very same information defense obligations as set out in these Terms; recognize that any type of failure on the component of the Sub-processor to conform with the Information Defense Rule, the Processor stays completely liable to the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in giving subject accessibility and allowing data based on exercise their rights under the Information Protection Regulations.

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The Controller will accomplish sufficient and suitable onboarding and due diligence checks for all Cpus, with a complete assessment of the mandatory Information Security Regulation demands. The Controller shall confirm that the Processor has adequate and documented processes for information breaches, data retention and information transfers in position. The Controller shall get proof from the Processor as to the: (a) verification and integrity of the employees used by the Processor; (b) any kind of certificates, accreditations and policies as referred to in the onboarding process; (c) technical and functional actions utilized in protecting the Personal Information; and (d) procedures in area for enabling information based on exercise their civil liberties, consisting of (yet not limited to), subject gain access to requests, erasure & correction procedures and constraint of handling measures.